Fishbowl Advanced error messages, explained.
The exact dialog text, what actually triggers it, and the fix, for Fishbowl Advanced (the desktop product). Fishbowl doesn't document these; we do.
Accounting
“Accounting configuration is not valid.”
Your Fishbowl accounting integration setup is incomplete or the connection to QuickBooks/Xero has become invalid.
Accounting settings or sync dialog →“Accounting system has been disconnected and default accounts have been reset.”
The connection to your accounting system has been lost, clearing the default accounts Fishbowl uses for transactions.
Accounting →“Cannot remove bill, please post to”
Fishbowl won't delete this bill; it needs to be posted first.
Bill (AP) →“Receipts that are in a reconciled status that have not been received will not send a bill …”
A receipt marked as reconciled but not received cannot be billed.
Accounting →“The accounting module could not connect to accounting system. The accounting system is no…”
Fishbowl cannot sync with your accounting system due to a connection issue.
Accounting module →“The accounting system configuration was not valid.”
Your accounting system link is incomplete, disconnected, or corrupted.
Accounting module settings or sync operation →“This will prohibit the export of any payments taken on sales orders until they are complet…”
Warns that enabling this setting will hold payment exports until sales orders are completely fulfilled, potentially causing timing mismatches with your bank records.
Accounting settings (payment export options) →“Unable to read all accounting properties.”
Fishbowl cannot access one or more accounting properties needed for the current operation.
Accounting module →“You need access rights to set these options.”
User's group lacks the Options access right in the Accounting module.
Accounting module — Options dialog →Custom Fields
Customer
“Cannot delete customer that has inventory history.”
Customer deletion blocked because the customer has transaction or inventory records.
Customer →“Cannot delete this customer. The customer has a job tied to it.”
The customer record has one or more jobs associated with it and cannot be deleted.
Customer →“Customer Job cannot have more than 4 parent Customers.”
A job cannot be linked to more than 4 parent customers.
Customer Job →“Customer Names can not be more then 41 characters long.”
Customer names in Fishbowl are limited to 41 characters.
Customer master →“You do not have access to view this customer.”
Error when viewing a customer assigned to a different salesperson without the See All Customers access right.
Customer — viewing customer details →Fishbowl
“Abbreviation is already in use.”
An item abbreviation is not unique in the system.
Item creation or import →“Only orders with a status of entered or issued may be imported.”
Import operation failed because orders aren't in the required early-stage status.
Import →Inventory
“Are you sure you want to add inventory with no unit cost?”
You're attempting to receive or add inventory without a per-unit cost assigned.
Inventory receipt or add dialog →“Cannot change the location group of the default location:”
The system blocks reassignment of the default location to a different location group.
Locations or Location Groups →“Cannot change the type of the default location:”
The system won't let you modify the location type for your default inventory location.
Inventory configuration or Location settings →“Cannot create a new location for an inactive location group!”
You tried to add a location to a location group that's marked inactive.
Inventory →“Cannot have negative cost when adding inventory.”
Inventory costs must be zero or positive; you've entered or calculated a negative value.
Inventory - Add →“Cannot remove committed serial number”
A serial number locked by an inventory transaction cannot be deleted.
Inventory →“Cannot use serial numbers on a non serialized part.”
You're trying to add serial numbers to a part that isn't configured to use them.
Inventory →“Integer UOM cannot have non-Integer Quantity:”
An item's unit of measure requires whole numbers, but a fractional quantity was entered.
Inventory receipt, transfer, or adjustment dialog →“New quantity is less than what has been committed.”
You're trying to reduce an item's inventory below what's already reserved for active orders or work assignments.
Inventory →“Part cannot have a negative cost. Part Number:”
A part's cost field cannot be set to a negative value; check for a typo or the need for a different transaction type.
Part editor →“Source location and end location cannot be the same.”
You've specified the same location as both source and destination in an inventory operation.
Inventory Transfer →“The associated shipments, pick tickets, and/or any other tasks related to this Transfer Or…”
A Transfer Order cannot be voided until its linked shipments, pick tickets, and related tasks are voided first.
Transfer Order →“The quantity cannot be converted to each.”
Fishbowl can't convert your quantity to the unit 'each' during an inventory operation.
Inventory receipt or adjustment →“The quantity cannot be negative.”
A quantity field is set to a negative value, which Fishbowl doesn't allow in inventory operations.
Inventory →“The Transfer Order status must be Issued in order to be Unissued.”
The Transfer Order you're trying to unissue is not in Issued status.
Inventory / Transfer Order →“The Transit Location cannot be changed or edited.”
A location marked as in-transit is locked and cannot be modified while an active shipment or transfer uses it.
Shipment, transfer, or location editing dialog →“There are Out Sourced items that are in transit locations, these must be received first.”
Outsourced items awaiting receipt are blocking your current operation.
Receiving →“This UOM is in use and cannot be deleted”
A unit of measure you're trying to delete is used elsewhere in your Fishbowl data.
Inventory →“You do not have rights to the inventory module. Please contact system administrator to gai…”
User's group lacks the Inventory View access right; enable it in Setup > User Groups.
Pick — attempting to view the inventory module →Inventory / costing
“Cannot change part average cost in a”
The system won't allow editing a part's average cost in its current state.
Inventory →“Credit item types must have a negative total cost.”
Credit items need a negative cost value in the costing setup.
Inventory →“Part Standard Cost must not be negative:”
You attempted to save a part with a negative standard cost, which Fishbowl does not allow.
Inventory / costing →“Purchase item types must have a positive total cost.”
A purchase item's total cost must be greater than zero.
Item setup or purchase item configuration →“The average part cost must be positive.”
A part's average cost is zero or invalid and cannot be used for costing operations.
Inventory costing →“Unit cost must be at least 0.”
You entered a negative unit cost, which inventory costing doesn't allow.
Inventory item cost entry →“You cannot reconcile consumed outsourced parts.”
Fishbowl blocks reconciliation when the parts involved are flagged as outsourced and have already been consumed.
Inventory Reconciliation →Inventory / Costing
“The cost cannot be negative.”
You entered a negative value in a cost field where only positive values are allowed.
Inventory / Costing →“You must receive an outsourced item before you can reconcile it.”
An outsourced item cannot be reconciled until it's received back into inventory.
Costing / Reconciliation →Manufacture Order
“Cannot create this UOM conversion because a quantity on a Bill of Materials cannot be conv…”
A UOM conversion cannot be created because converting quantities in an existing Bill of Materials would result in a fractional number.
UOM Conversion →“Cannot distribute a negative cost.”
Fishbowl blocked a cost distribution with a negative value in a Manufacturing Order.
Manufacture Order →“Cannot unissue this sales order. Please void the associated Work Orders first and unissue…”
You're trying to reverse a sales order, but active manufacturing work is still tied to it.
Sales Order →“Cannot yield a fractional amount of Each.”
You entered a decimal yield quantity for a product measured in whole units.
Manufacture Order yield entry →“Cost cannot be negative. Part Number:”
A cost value in a manufacture order is negative when it should be positive.
Manufacture Order →“Must unissue the Manufacture Order first.”
The Manufacture Order is issued and must be reverted to draft before you can proceed.
Manufacture Order →“Not all items for this WO have been picked! This order cannot be fulfilled until all items…”
This Step Invalid error in the Finish Work Order wizard usually isn't about picking at all — it appears when the work order is short-picked and the user's group lacks the "Consume When Short" access right.
Finish Work Order wizard — step 3, Raw Material Consumption →“The costs distributed across the finished goods do not equal the total cost of raw materia…”
The total cost allocated to finished goods doesn't match the raw material costs in a manufacturing order.
Manufacture Order →“The finished good quantity cannot be greater than the original quantity.”
This error appears when a user lacks the "Finished Qty Can Exceed Original Qty" access right in Manufacture Order.
Manufacture Order — finishing goods receipt →“The Manufacture Order has been modified and must be saved before it can be Unissued.”
A Manufacture Order can't be unissued while it has unsaved edits.
Manufacture Order →“The Manufacture Order must be saved before calculating cost.”
You tried to calculate a cost on an unsaved Manufacture Order.
Manufacture Order →“The Work Order is fulfilled and cannot be voided.”
The work order has reached Fulfilled status, so finished goods have already been received into stock and raw materials consumed, and voiding would have to unwind committed inventory transactions.
Manufacture Order, voiding a Work Order →“This Sales Order is currently linked to a Manufacture Order and cannot be edited unless th…”
Sales Order edits are blocked when linked to a Manufacture Order that's not in unissued status.
Sales Order →“You can only reconcile WO items consumed on work orders with only one finished good”
Reconciliation of consumed work order items requires all materials to map to a single finished good.
Reconciliation →Part
“Are you sure that you want to set the last cost to zero?”
Confirmation warning when attempting to set a part's last cost to zero.
Part editing →“Cannot change the UOM of a product that is on open orders.”
A product's unit of measure cannot be changed while orders for that product remain open.
Part master/edit →“Configurable Parts cannot have a Default SO Item Type of Drop Ship.”
Configurable Parts cannot use Drop Ship as the default sales order fulfillment type.
Part →“Labor parts and overhead parts cannot be added to a purchase order.”
You're trying to add a labor or overhead part to a purchase order, which Fishbowl doesn't allow.
Purchase Order →“Minimum quantity cannot be converted to”
A part's minimum quantity cannot be converted to the specified unit of measure.
Part setup or UOM dialog →“The parent product cannot be added as a child product in it's own Kit.”
You tried to add a product to its own Kit as a child component, which creates a circular reference.
Kit Setup →“Unable to change the standard cost at this time. Receive all Reconciled, but not Received…”
The part has purchase-order items that were reconciled but not yet received, so its pending inventory cost is not settled and the standard cost cannot move until it is.
Part module, changing standard cost →Picking
“Pick Status must NOT be Committed or Finished.”
You're trying to modify or act on a pick that's already locked in a completed state.
Pick →“Picks do not have the same Status.”
You're trying to perform an action on multiple picks that requires them to be in the same status.
Picking →“SO Item has a Fulfilled Pick. Cannot delete.”
You're trying to delete a sales order item that has a pick already marked as fulfilled.
Sales Order →Point of Sale
“This transaction has already been processed and cannot be voided. Please refund the transa…”
The transaction cannot be voided because it has been finalized; you must issue a refund instead.
Point of Sale →“Transaction already posted to the accounting system.”
Fishbowl won't delete the POS transaction because it has already been exported to your connected accounting system, and deleting it here would leave an orphaned record on that side.
POS / Payments →“Unable to issue sales order. Customer has a hold status.”
This is an access-rights issue; the user's group lacks the Override Hold permission needed to issue sales orders for customers on hold.
Point of Sale — issuing a sales order →Purchase Order
“A different cost was found based upon the current quantity and/or Unit of Measure. Do you …”
The system recalculated your purchase order line's unit cost when you changed the quantity or unit of measure.
Purchase Order line item →“A Purchase Order for Drop Shipping cannot be Duplicated.”
Fishbowl blocks duplication of Purchase Orders designated as Drop Shipping orders.
Purchase Order →“Are you sure that you want to delete %s?”
Fishbowl is asking you to confirm deletion of a purchase order.
Purchase Order →“Are you sure that you want to void PO %s?”
A confirmation prompt appears when you attempt to void a purchase order.
Purchase Order →“Are you sure you want to delete the selected item(s)?”
Confirmation dialog when attempting to delete one or more purchase order records or line items.
Purchase Order list or detail view →“Are you sure you want to set this item to fulfilled?”
Confirmation when marking a purchase order line item as fulfilled (received).
Purchase Order →“Can only issue a purchase order with a status of bid request or pending approval.”
A purchase order can only be issued when its status is bid request or pending approval.
Purchase Order →“Cannot change vendor's currency after orders have been created:”
A vendor's currency cannot be changed once purchase orders have been created for that vendor.
Vendor record →“Cannot create a purchase order without a vendor name.”
The Purchase Order module requires a vendor to be selected before creating a new PO.
Purchase Order →“Cannot delete purchase order with status of”
A purchase order cannot be deleted once it reaches certain statuses in its workflow.
Purchase Order detail view →“Cannot unissue a purchase order with the status of bid request.”
Fishbowl won't reverse the issued status when a purchase order is in bid request status.
Purchase Order →“Cannot unissue this order. Items have already been received.”
You're trying to unissue a purchase order, but items from it have already been received into inventory.
Purchase Order →“Cannot unissue this purchase order. It has been posted to”
The purchase order was already posted (exported) to your connected accounting system, so unissuing it would leave Fishbowl out of sync with a record accounting already holds.
Purchase Order Unissue →“Cannot unissue this purchase order. Its current status is not Issued or Pending Approval.”
The purchase order's current status prevents unissuing; it must be in Issued or Pending Approval to reverse.
Purchase Order →“Cannot unissue this Purchase Order. The current status of an associated Pick Item is FINI…”
Fishbowl blocks unissuing a PO when warehouse picking has been completed for items on that order.
Purchase Order →“Cannot update drop ship purchase orders created from a sales order.”
Fishbowl prevents modifications to drop ship purchase orders that are linked to sales orders.
Purchase Order →“Cannot void purchase order with status of”
The purchase order has already moved past the Issued state (Received, Fulfilled, Closed Short, or already Void), so it can no longer be voided.
Purchase Order Void →“Cannot void this purchase order. The current status of an associated Pick Item is FINISHE…”
The PO cannot be voided because a pick item tied to it has reached Finished status, meaning inventory has already moved on the strength of this order.
Purchase Order Void →“Could not delete the purchase order”
The system prevented deletion of a purchase order, usually due to its status or linked transactions.
Purchase Order →“Do you want the costs and uom's of existing line items to be updated based on the new vend…”
A dialog asking whether to refresh line item pricing and units of measure after changing the vendor on a purchase order.
Purchase Order →“Item has already been fulfilled.”
The purchase order line item is already in Fulfilled status.
PO line item status →“PO %s can not be closed because the PO is %s”
The PO is in a status that does not allow closing or voiding.
Purchase Order — voiding or closing a PO →“PO %s can not be deleted because the PO is %s”
A purchase order in a protected status cannot be removed from Fishbowl.
Purchase Order →“Purchase order cannot be loaded. It need to be issued first.”
Fishbowl blocks the Receive action on a purchase order that has not yet been issued.
Purchase Order — Receive →“Purchase Order has already been fulfilled. PO Num:”
This PO is marked complete and cannot be edited or received against.
Purchase Order →“Purchase Order has been voided. PO Num:”
A PO you're trying to work with is in voided status and can't be used for this operation.
Purchase Order →“Purchase Order Total exceeds the original approval amount. Please either revert to the ori…”
Your PO total has grown beyond the originally approved amount, and Fishbowl won't save it without re-approval.
Purchase Order →“Purchase Orders created for Drop Ship cannot be deleted. Please unissue the Sales Order.”
A purchase order created for a drop ship sales order cannot be deleted while the sales order is issued.
Purchase Order →“Purchase Orders of type Drop Ship cannot be Voided. You must Void/Close Short the Parent …”
The PO was auto-created to fulfill a drop-ship sales order line, so it is owned by that sales order and cannot be voided on its own.
Purchase Order module, voiding a drop-ship PO →“Required custom field(s) need to be completed to issue this order. You do not have suffici…”
The user's group lacks the "View The Custom Fields Tab" access right in Purchase Order, blocking completion of required custom fields needed to issue the order.
Purchase Order — issuing an order →“Sum of quantities cannot be greater than the quantity ordered (”
A quantity transaction is attempting to exceed the original purchase order amount.
Purchase Order receiving or line detail →“The Drop Ship Purchase Order has already been issued. Please unissue the Purchase Order fi…”
A Drop Ship PO is in issued status, blocking your current action.
Purchase Order →“The Purchase Order must be saved before it can be Unissued.”
You need to save the Purchase Order before you can unissue it.
Purchase Order →“The receipts and/or shipments must be fulfilled or entered in order to close short this Pu…”
You can't close a Purchase Order short until receipts are fulfilled or shipments are entered.
Close Purchase Order →“The status of this PO has changed. Please reload PO”
Another user or process changed this PO's status while you had it open.
Purchase Order →“This is not a Service or Misc. Item credit return. Only Service and Misc. Items can be ful…”
You can't return a regular inventory item here; only Service and Misc. Items are accepted.
Credit Return →“This item has already been fulfilled.”
A purchase order line item you're attempting to process has already been marked as fulfilled or received.
Purchase Order →“This item has already been picked.”
The system has already recorded receipt of this purchase order line item.
Receiving →“This item has already been voided.”
A Purchase Order or line item you're attempting to void is already marked as voided.
Purchase Order →“This item is partially fulfilled.”
A line item on this purchase order has received fewer items than ordered.
Purchase Order →“This PO has already been deleted.”
The purchase order you're trying to access no longer exists.
Purchase Order →“Unable to issue Purchase Order. Vendor Minimum Order Amount (amount) has not been met.”
User group lacks the Override Minimum Order Amount access right in the Vendor module.
Purchase Order — issuing an order →“You must enter a unit cost amount”
A purchase order line is missing the unit cost (price per unit).
Purchase Order →QuickBooks Desktop
“Cannot change the home currency rate.”
Fishbowl won't let you modify the exchange rate for your company's base currency.
Currency Exchange Rates →“Cannot create a salesman in QuickBooks without a name.”
QuickBooks requires a name field when creating or syncing a salesman record from Fishbowl.
Salesman creation / QuickBooks sync →“Cannot create a vendor without a name in QuickBooks.”
Vendor requires a name to sync to QuickBooks.
Vendor dialog →“Cannot void a transaction through Intuit Payments. Try a refund or use the payment portal.”
Fishbowl can't reverse a transaction charged through Intuit Payments via the void function.
Point of Sale →“Class cannot be a child of itself.”
A class is being configured as its own parent, which creates an invalid hierarchy loop.
Class mapping or hierarchy dialog →“Class cannot be more than 5 levels.”
Class hierarchies in Fishbowl have a maximum nesting depth of 5 levels.
Class creation or accounting sync dialog →“Fishbowl is currently tracking multiple currencies, but QuickBooks is not. Please turn the…”
Fishbowl has multi-currency enabled while QuickBooks doesn't, blocking accounting sync.
QuickBooks integration or sync settings →“Fishbowl is tracking sales tax and QuickBooks is not.”
Your accounting systems have mismatched sales tax configuration.
Accounting integration (QuickBooks/Xero) →“Fishbowl is trying to create a class in QuickBooks using an empty string.”
Fishbowl tried to sync data to QuickBooks but a required Class field was blank.
Accounting sync dialog →“Fishbowl is trying to create a Payment Method in QuickBooks using an empty string”
A payment method in Fishbowl lacks a name and cannot be synced to QuickBooks.
QuickBooks sync →“Fishbowl is trying to create a Payment Term in QuickBooks using an empty string”
Fishbowl attempted to sync a blank Payment Term to QuickBooks, which requires a value.
Accounting sync →“Fishbowl was asked to create a sales tax in QuickBooks using an empty name.”
Fishbowl tried to sync a sales tax to QuickBooks but the tax name field is blank.
QuickBooks sync →“Fishbowl was asked to create a Ship Method in QuickBooks using an empty name.”
A Ship Method in Fishbowl tried to sync to QuickBooks with a blank name.
Accounting sync →“QuickBooks can only handle 5 levels of Classes.”
QuickBooks rejects class hierarchies deeper than 5 nesting levels during sync.
Classes sync or QuickBooks integration →“QuickBooks is currently tracking multiple currencies, but Fishbowl is not. Please turn the…”
Your QuickBooks file tracks multiple currencies, but Fishbowl's multi-currency setting is disabled.
Accounting integration settings →“Unable to activate currency in QuickBooks. (”
Fishbowl cannot sync a currency setting to your QuickBooks company file.
Integration settings →“Unable to create Journal Entry, accounts are the same.”
The accounting integration can't create a journal entry because both the debit and credit sides map to the same account.
Journal Entry sync →“Unable to find QuickBooks Class.”
Fishbowl couldn't locate a QuickBooks class during accounting sync.
Integration settings or sync operation →“You are not currently integrated with QuickBooks. Please go through the 'Accounting Confi…”
QuickBooks connection isn't configured in Fishbowl's accounting settings.
Accounting settings or export/import action →QuickBooks Online
“Could not connect to QuickBooks Online.”
Fishbowl cannot reach your QuickBooks Online account when trying to sync.
QuickBooks Online sync →“Please go to the Accounting module and go through the QBO Integration wizard to refresh th…”
Your QuickBooks Online connection needs re-authentication.
Accounting module →“QuickBooks Online is not connected.”
Fishbowl cannot access your QuickBooks Online account to sync accounting data.
Accounting →“You must enter items before trying to get a tax rate from QuickBooks Online.”
Sales orders must contain line items before requesting tax calculation from QuickBooks Online.
Sales Order →Receiving
“Cannot remove receipt item, please post to”
You can't delete a line item from a purchase receipt that's already been processed.
Receiving →“Cannot void this receipt item. The status is”
A receipt line item cannot be voided because its status prevents the operation.
Receiving →“The unit cost must be a positive number.”
You entered a zero or negative unit cost in a Receiving entry.
Receiving →“Unable to void receipt item. Cost layer has been consumed.”
The inventory from this receipt has already been sold, shipped, or consumed in manufacturing, so its cost layer is gone and voiding it would corrupt valuation.
Receiving, voiding a receipt item →“You cannot reconcile more than was ordered on a drop ship Purchase Order. Drop Shipped :”
You're trying to receive more quantity than the original purchase order allows.
Receiving →Sales Order
“Can only cancel a sales order with a status of estimate, issued or in progress.”
A sales order can't be cancelled because its current status is beyond the estimate, issued, or in-progress stage.
Sales Order →“Can only issue a sales order with a status of estimate or expired.”
You tried to create a sales order from an estimate or quote that's not in the right status.
Sales Order →“Cannot cancel an order with a fulfilled service type item.”
You cannot cancel a sales order that contains a service item already marked as fulfilled.
Sales Order cancellation →“Cannot cancel this sales order. An associated receipt item is received or reconciled.”
A receipt or delivery document linked to this sales order has been completed in the system, blocking cancellation.
Sales Order →“Cannot cancel this sales order. One or more items have already been shipped.”
You cannot cancel a sales order that has any shipped items.
Sales Order →“Cannot change customer's currency after orders have been created:”
Once sales orders are created for a customer, their currency setting is locked and cannot be changed.
Customer →“Cannot close short an item with a status of [status]”
An item's current status blocks you from closing the short on this sales order.
Sales Order →“Cannot close short an order with a status of”
The order's current status prevents you from closing or reducing it.
Sales Order →“Cannot configure custom configurations on a Historical Order.”
You're trying to modify custom settings on an order Fishbowl has marked as historical or completed.
Sales Order →“Cannot delete sales order with status of”
A sales order cannot be deleted because its current status prevents deletion.
Sales Order →“Cannot edit this type of item.”
The item you're trying to modify in this Sales Order is locked or in a state that prevents editing.
Sales Order →“Cannot fulfill items when the SO status is not Issued or In Progress”
Fulfillment is only allowed when the sales order status is Issued or In Progress.
Sales Order line item, Fulfill button →“Cannot unissue this sales order. The current status of an associated Pick Item is FINISHED…”
A pick operation from this sales order has completed, blocking an unissue request.
Sales Order →“Cannot update payment link: invalid payment link format”
The payment link text you tried to update doesn't match Fishbowl's expected format.
Sales Order →“Cannot update the status of an existing order”
An order status change was blocked, typically because the order is locked or has unresolved dependencies.
Sales Order detail →“Cannot void this sales order. An associated pick item is committed or finished.”
The sales order has a pick that reached Committed or Finished, meaning inventory is already reserved or moved, so voiding is blocked.
Sales Order Void →“Cannot void this sales order. An associated receipt item is received or reconciled.”
The sales order can't be voided because a linked pick reached Committed or Finished, or an attached receipt has already been received or reconciled, so voiding would have to unwind inventory and accounting that already posted.
Sales Order Void →“Customer has a hold status. Duplicate sales order anyway?”
A sales order for a customer flagged with a hold status is being duplicated.
Sales Order →“Do you want to delete the Kit Items from”
A confirmation dialog when you're about to remove kit components from a sales order.
Sales Order →“Drop Ship items can't be modified once the purchase order is issued.”
A sales order line item for a drop-ship product is locked because the purchase order sent to the vendor has already been issued.
Sales Order line item edit →“No Sales Order was created. The specified SO number already exists. Try changing the ord…”
The order number you entered is already assigned to another sales order in your system.
Sales Order — duplicating or saving with a manual number →“Sales orders may only have a status of Estimate (10), Issued (20), or Historical (95)”
Your sales order is in an invalid status for the operation you're attempting.
Sales Order →“The associated shipments, picks and/or work orders must be voided first. Any associated ma…”
You're attempting to close or void a sales order, but related documents must be handled first.
Sales Order →“The cost cannot be a negative amount.”
A cost field rejected a negative value.
Sales Order line item →“The Sales Order has been modified and must be saved before it can be Unissued.”
A Sales Order has unsaved changes and must be saved before you can change its issued status.
Sales Order →“The selected tax rate is already selected for the order's overall tax rate.”
You're trying to apply a tax rate that's already set as the order's main tax rate.
Sales Order →“The selected tax rate is already used as a line item for this order.”
A tax rate you selected is already applied to another line item on this sales order.
Sales Order →“The status of this Sales Order has already been issued.”
Sales Order is in a state where the requested action is no longer allowed.
Sales Order →“The status of this SO has changed. Please reload SO”
Another user or process changed this Sales Order's status while you had it open.
Sales Order →“The Vendor PO field shows that a purchase order(s) may have already been created from this…”
The system warns that a purchase order may already be linked to this sales order.
Sales Order →“This is not a fulfillable. Only Service, Miscellaneous or Discount Items can be fulfilled …”
The item type on this sales order line doesn't support fulfillment in this context.
Sales Order (picking/fulfillment) →“This item is already being built.”
An item you're trying to use is already assigned to an active manufacturing or build order.
Sales Order →“This kit has already been fulfilled.”
A kit product on your sales order has already been marked as fulfilled and cannot be fulfilled again.
Sales Order →“This kit has already been picked.”
The kit item you're attempting to pick has already been allocated on this sales order.
Sales Order →“This kit is partially fulfilled.”
A kit item on the sales order has some components fulfilled and others still pending.
Sales Order →“This sales order cannot be deleted because it has an associated payment. Try deleting the …”
The sales order has a recorded payment, so deleting the order would leave that payment with nothing to attach to and break the money trail.
Sales Order Delete →“This Sales Order is in an Expired status, do you want to reopen this Sales Order?”
A Sales Order has reached its expiration point and Fishbowl is asking whether to reactivate it.
Sales Order detail or list view →“Unable to duplicate sales order. Customer has a hold status.”
Access-rights issue: the user's group lacks the Override Hold permission needed to duplicate sales orders for customers with hold status.
Sales Order — Duplicate →“You do not have access to view this Sales Order.”
User's group lacks the AccessOthers access right for Sales Orders, which is required to view other users' orders.
Sales Order — viewing an order →Shipping
“Cannot get default shipping part.”
Fishbowl can't retrieve the default shipping part configured in your Shipping settings.
Shipping →“Carton count cannot be negative.”
You're trying to set a carton count to a negative number in Shipping.
Shipping →“This Shipment has already been”
You're attempting to repeat an action on a completed shipment.
Shipment detail →Units of Measure
Xero
“Error connecting to Xero. Reintegrate with Xero.”
Your Fishbowl-to-Xero integration has disconnected and needs to be reconnected.
Accounting →“Reintegration Required. The authorization to access Xero is no longer valid. Please go to …”
Your Fishbowl connection to Xero has expired or been revoked and needs to be reconnected.
Configure tab →“Unable to get Xero organisation.”
Fishbowl cannot retrieve your Xero organization data during accounting integration.
Xero connection setup →“Xero does not support importing currencies. Please use the currencies CSV import.”
Xero doesn't accept currency imports from Fishbowl; import them directly using Xero's CSV feature.
Currency import →“You cannot take negative payments through Fishbowl while integrated with Xero. Please go t…”
Negative payments must be created in Xero, not Fishbowl, when the systems are integrated.
Payment entry / Accounting →