Fishbowl Advanced error

Fishbowl: "Cannot unissue—pick item finished"

Q: Why does Fishbowl say "Cannot unissue this sales order. The current status of an associated Pick Item is FINISHED."?

You can't unissue a sales order when a pick has already been finished on it. A finished pick item locks the sales order from being recalled or reversed.

Error✕

Cannot unissue this sales order. The current status of an associated Pick Item is FINISHED.

Simulated popup

Sales OrderSales Order

What it means

When you finish a pick on a sales order, Fishbowl marks that work as complete. The system blocks unissue requests on sales orders with finished picks because those items have already moved through the fulfillment workflow.

What to check

Confirm the pick item linked to this sales order shows status FINISHED
Decide whether the pick was completed correctly or if it was done in error
If the pick was done correctly, unissuing the sales order may not be the right operation—you may need to cancel the order or reverse the shipment instead