Fishbowl: can't close or void SO with linked shipments and work orders
Warning✕
The associated shipments, picks and/or work orders must be voided first. Any associated manufacture orders must also be unlinked before the sales order can be closed short or voided.
OK
What it means
Fishbowl prevents closing or voiding a sales order when it has active dependent documents. Shipments, picks, and work orders need to be voided; manufacture orders need to be unlinked. This protects against orphaning fulfillment or production records.
What to check
- Look for any shipments created from this SO that aren’t voided.
- Check if there are unfulfilled picks associated with this SO.
- Verify whether any active work orders reference this sales order.
- Check if manufacture orders are still linked to this SO: these typically need unlinking, not voiding.