Fishbowl: "Cannot cancel order with fulfilled service"

What it means

The order you’re trying to cancel includes a service item that has been recorded as fulfilled (completed). Fishbowl blocks the cancellation to prevent undoing work that’s already finished and potentially affecting invoicing or revenue recognition.

What to check

• Identify which line items in the order are services (versus inventory products).
• Check the fulfillment status of each service—which are marked fulfilled or completed?
• Decide whether to unfulfill those services first before attempting cancellation, or whether the order requires a different handling approach for partial completions.