Fishbowl: QuickBooks Online is not connected

What it means

Fishbowl tried to reach or authenticate to your QBO account and failed. No active authorization exists between the two systems, so accounting data cannot sync.

What to check

• Verify that QBO integration is actually configured in your Fishbowl accounting settings—it may not be set up at all.
• Log into QuickBooks Online directly to confirm your account is active and accessible.
• Check whether the authorization token or credentials between Fishbowl and QBO are still valid. API integrations typically require periodic reauthorization if credentials expire.
• If options to reconnect or reauthorize the connection are visible, verify that reauthorizing succeeds.