Why does Fishbowl say "Unable to get Xero organisation."?

Fishbowl can't fetch your Xero organization data. Your Xero connection is likely expired, invalid, or lacks the necessary permissions.

Fishbowl: "Unable to get Xero organisation"

What it means

Fishbowl tried to retrieve your Xero organization data but couldn’t connect. This usually means your Xero authentication is no longer valid, expired, or lacks the necessary permissions.

What to check

Xero connection status: Confirm your Xero credentials are still active and haven’t changed (password reset, account locked, etc.).
API access: If using API keys or tokens, verify they haven’t expired or been revoked.
Account permissions: Ensure your Xero user has permission to access organization/company data.
Network: Check whether you can reach Xero from your location (no VPN/firewall blocks).