Fishbowl Advanced error

Fishbowl: "Accounting system has been disconnected"

Q: Why does Fishbowl say "Accounting system has been disconnected and default accounts have been reset."?

Your accounting integration has lost its connection to the accounting system, which caused the default accounts Fishbowl uses for transactions to clear. This typically happens when the integration is disabled, the connection to an external accounting system drops, or settings are changed.

Warning✕

Accounting system has been disconnected and default accounts have been reset.

Simulated popup

AccountingAccounting

What it means

The accounting system that Fishbowl connects to is no longer accessible or has been disconnected. When this occurs, Fishbowl resets the default accounts it uses for posting transactions—the accounts that were previously assigned are now blank.

What to check

Verify the accounting system integration is still enabled in your Accounting settings
Check whether your external accounting system (QuickBooks, Xero, etc.) is accessible and running
Confirm that your default accounts are properly assigned; they will need to be reconfigured
If the disconnection was intentional, re-enable the integration or assign new defaults before posting transactions