Why does Fishbowl say "Can only cancel a sales order with a status of estimate, issued or in progress."?

This sales order can't be cancelled because its status is not one that allows cancellation. Orders can only be cancelled when they're in estimate, issued, or in-progress status.

Fishbowl: "Can only cancel sales order" — Israel Lopez Consulting

What it means

You tried to cancel a sales order, but Fishbowl blocks cancellation if the order has moved beyond certain statuses. Sales orders can only be cancelled when they’re in estimate, issued, or in-progress status—typically before they’ve been completed, shipped, invoiced, or closed.

What to check

Verify the current status of the sales order; it’s likely in a completed, closed, or shipped state.
If the order should be cancellable, check whether it can be moved to an earlier status (usually requires audit trail or manager permission).
If direct cancellation isn’t possible, you may need to use a credit memo or debit memo instead, depending on how far the order has progressed.