Fishbowl: "Sales Order is in Expired status"
Warning✕
This Sales Order is in an Expired status, do you want to reopen this Sales Order?
OK
What it means
Sales Orders expire based on age or an explicit expiration date set on the SO. Once expired, Fishbowl blocks further activity on that order. The dialog is asking if you want to reactivate it—that is, change its status back to open or active so you can proceed.
What to check
- Confirm the Sales Order’s status field currently shows “Expired”
- Review the SO’s creation date and when it expired (typically visible on the detail view)
- Check whether an explicit expiration date exists on the SO and whether it has passed
- Verify whether this SO should genuinely be active again before choosing to reopen it