Fishbowl Advanced error

Fishbowl: "QBO Integration wizard refresh needed"

Q: Why does Fishbowl say "Please go to the Accounting module and go through the QBO Integration wizard to refresh the connection before utilizing this feature."?

Your QuickBooks Online (QBO) connection to Fishbowl has expired or become inactive—usually from token expiration or a credential change. The Accounting module's QBO Integration wizard can re-establish it.

Notice✕

Please go to the Accounting module and go through the QBO Integration wizard to refresh the connection before utilizing this feature.

Simulated popup

QuickBooks OnlineAccounting module

What it means

Fishbowl’s live sync with QuickBooks Online has stopped authenticating. This typically happens when the OAuth token expires (QBO revokes access after extended inactivity, often 180+ days) or when QBO credentials have changed externally. Any Fishbowl feature that reads or writes QBO data will show this message until you refresh the connection.

What to check

Check the Accounting module for any connection status display or existing error messages about the QBO link
Confirm whether your QBO login credentials or account settings have changed recently
Verify whether syncs have been running regularly—long gaps between syncs increase token expiration risk