Fishbowl: Cannot configure historical orders
Error✕
Cannot configure custom configurations on a Historical Order.
OK
What it means
You attempted to configure custom settings on a Sales Order that Fishbowl has classified as historical—usually because the order is completed, shipped, or otherwise archived. Fishbowl protects historical orders from modification to maintain audit integrity and prevent accidental changes to past transactions.
What to check
- Order status: Verify whether this order is marked complete, fulfilled, shipped, or archived. If it is, you may not be able to customize it.
- Timing: Typically you configure custom settings on active or draft orders before they’re finalized.
- New vs. past: Check whether you meant to configure a current order instead of a historical one, or whether this configuration should have been done earlier in the order’s lifecycle.