Why does Fishbowl say "Cannot unissue this order. Items have already been received."?

You're trying to unissue a purchase order, but the system won't allow it because items from that order have already been received. Typically, you need to reverse the receipt before you can unissue the order.

Fishbowl Advanced error

Fishbowl: "Cannot unissue this order—items already received"

Warning✕

Cannot unissue this order. Items have already been received.

Simulated popup

Purchase OrderPurchase Order

What it means

You’re attempting to unissue a purchase order that has items marked as received. In Fishbowl, once items are received into inventory against a PO, the order enters a state where unissuing is blocked. Reversing the order at that point would create a mismatch between what you physically have and what your records say you ordered.

What to check

Confirm whether items from this PO appear in a receipt record
Check the current order status (what state is it in?)
If you need to reverse the order, you’ll typically need to reverse or delete the associated receipt records first
Verify whether all items were received or only some