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Fishbowl

Check that Fishbowl is reachable. This screen appears only when the integration signs in to Fishbowl.

The Fishbowl screen, reachable

When Fishbowl answers, the screen shows Reachable, the schema version, and how long the round trip took.

When it does not, the screen shows the error instead.

The Fishbowl screen, not reachable

Select Test Fishbowl to send a harmless probe all the way through: the queue, the Integration Server, and Fishbowl. Fishbowl refuses the probe on purpose, and that refusal is the proof the round trip works. Nothing is written.

The result of a Fishbowl test

If the test does not come back, the error tells you where it stopped. Request support with that message.