FAQ
Who can sign in?
Section titled “Who can sign in?”Anyone with a Fishbowl name and password the integration allows. You see and do what your Fishbowl user is allowed to. See Signing in.
How long does a session last?
Section titled “How long does a session last?”Twelve hours. After that, sign in again.
Does starting a task by hand break its schedule?
Section titled “Does starting a task by hand break its schedule?”No. A manual run is separate from the schedule, and a task cannot run twice at once. See Tasks.
Will turning a task off lose data?
Section titled “Will turning a task off lose data?”No. Turning a task off stops its schedule. The work can still be run by hand or from an action.
Why is a run marked “skipped”?
Section titled “Why is a run marked “skipped”?”Usually because the integration is waiting for Settings, or because the same task was already running. Skipped is not a failure.
Can I see what someone else changed?
Section titled “Can I see what someone else changed?”Yes. The Audit screen records every change made on this page and who made it.
Is my data safe on this page?
Section titled “Is my data safe on this page?”The page is read-mostly: it shows what the integration already has. Changes are recorded in the audit trail, secrets are never shown back, and downloads use short-lived links. See Files and Settings.
Something is wrong and this did not help.
Section titled “Something is wrong and this did not help.”Request support from inside the page, or contact ILC.