Where are your backups?
Answer this for yourself right now. Go-on, this website will still be here. You know where they are? Good. Answer these other questions for yourself:
- Where are your backups?
- In the office, in the cloud, at a remote site? All three?
- What are you backing up?
- Business Documents?
- Other databases?
- Microsoft Active Directory?
- What frequency?
- Daily, Weekly, Monthly?
- What is your retention?
- A week, a month, a quarter, etc ?
- or # of Backups?
- How quickly can you access these backups?
- Within the hour, or within the day?
- Who do you need to contact to access the backups?
- Your gamer nephew?
- Your Managed Service Provider?
- Your neighbor?
- How granular can you restore files/data?
- Entire backup?
- Specific files?
- Entire Virtual Machine?
- Do you have the software to open the files once restored?
- Is that under hardware locked-license?
- Do you have the license keys?
- Do you have the installers?
- Do you have sufficient hardware to restore the data to?
- No, your 10 year old server is not sufficient to run your 50-user filesharing/fishbowl/quickbooks.
So a week before my trip to Australia included some of these questions with a customer. QuickBooks decided to crash with a Duplicate Name error, of which the QuickBooks Enterprise Team blamed the Virtual Machine for causing it/the reason for not supporting the installation.
After a few hours of coordinating with Accounting, the Managed Service Provider, we were able to restore service. I would say, dont call us for QuickBooks support; that is not what we are about. However in a very expensive pinch, we might be able to figure something out.
Enjoy the week, it is a hot one here in Southern California.