Fishbowl: "Not a fulfillable" item type
Warning✕
This is not a fulfillable. Only Service, Miscellaneous or Discount Items can be fulfilled here.
OK
What it means
You’re attempting to fulfill a sales order line, but the item type doesn’t match what this fulfillment operation allows. The message indicates only Service, Miscellaneous, or Discount items can be fulfilled here — which suggests your workflow has specific item type restrictions for fulfillment.
What to check
- Item Type on the line: Verify what item type is set on the sales order line you’re trying to fulfill. Is it one of the types Fishbowl allows here?
- Order type and workflow: Check whether you’re using the correct order type (standard, drop-ship, etc.) or fulfillment screen for this item. Different order types may have different fulfillment rules.
- Item type usage: Confirm the item itself is classified correctly for your fulfillment workflow. Some item types may be restricted to specific operations.