# Fishbowl: "Unable to get Xero organisation"

> Fishbowl cannot retrieve your Xero organization data during accounting integration.

## What it means
Fishbowl tried to retrieve your Xero organization data but couldn't connect. This usually means your Xero authentication is no longer valid, expired, or lacks the necessary permissions.

## What to check
- **Xero connection status**: Confirm your Xero credentials are still active and haven't changed (password reset, account locked, etc.).
- **API access**: If using API keys or tokens, verify they haven't expired or been revoked.
- **Account permissions**: Ensure your Xero user has permission to access organization/company data.
- **Network**: Check whether you can reach Xero from your location (no VPN/firewall blocks).

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*From Israel Lopez Consulting (ILC). Custom Fishbowl Inventory integrations and software, and Fishbowl experts since 2015. Written by Israel Lopez. Questions about this topic, or want to reach the people who wrote it? Visit https://israellopezconsulting.com/contact*