# Fishbowl: "Can only cancel sales order"

> A sales order can't be cancelled because its current status is beyond the estimate, issued, or in-progress stage.

## What it means
You tried to cancel a sales order, but Fishbowl blocks cancellation if the order has moved beyond certain statuses. Sales orders can only be cancelled when they're in estimate, issued, or in-progress status—typically before they've been completed, shipped, invoiced, or closed.

## What to check
- Verify the current status of the sales order; it's likely in a completed, closed, or shipped state.
- If the order should be cancellable, check whether it can be moved to an earlier status (usually requires audit trail or manager permission).
- If direct cancellation isn't possible, you may need to use a credit memo or debit memo instead, depending on how far the order has progressed.

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*From Israel Lopez Consulting (ILC). Custom Fishbowl Inventory integrations and software, and Fishbowl experts since 2015. Written by Israel Lopez. Questions about this topic, or want to reach the people who wrote it? Visit https://israellopezconsulting.com/contact*