# Fishbowl: QuickBooks Online is not connected

> Fishbowl cannot access your QuickBooks Online account to sync accounting data.

## What it means
Fishbowl tried to reach or authenticate to your QBO account and failed. No active authorization exists between the two systems, so accounting data cannot sync.

## What to check
- Verify that QBO integration is actually configured in your Fishbowl accounting settings—it may not be set up at all.
- Log into QuickBooks Online directly to confirm your account is active and accessible.
- Check whether the authorization token or credentials between Fishbowl and QBO are still valid. API integrations typically require periodic reauthorization if credentials expire.
- If options to reconnect or reauthorize the connection are visible, verify that reauthorizing succeeds.

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*From Israel Lopez Consulting (ILC). Custom Fishbowl Inventory integrations and software, and Fishbowl experts since 2015. Written by Israel Lopez. Questions about this topic, or want to reach the people who wrote it? Visit https://israellopezconsulting.com/contact*