# Fishbowl: "Not a fulfillable" item type

> The item type on this sales order line doesn't support fulfillment in this context.

## What it means
You're attempting to fulfill a sales order line, but the item type doesn't match what this fulfillment operation allows. The message indicates only Service, Miscellaneous, or Discount items can be fulfilled here — which suggests your workflow has specific item type restrictions for fulfillment.

## What to check
- **Item Type on the line**: Verify what item type is set on the sales order line you're trying to fulfill. Is it one of the types Fishbowl allows here?
- **Order type and workflow**: Check whether you're using the correct order type (standard, drop-ship, etc.) or fulfillment screen for this item. Different order types may have different fulfillment rules.
- **Item type usage**: Confirm the item itself is classified correctly for your fulfillment workflow. Some item types may be restricted to specific operations.

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*From Israel Lopez Consulting (ILC). Custom Fishbowl Inventory integrations and software, and Fishbowl experts since 2015. Written by Israel Lopez. Questions about this topic, or want to reach the people who wrote it? Visit https://israellopezconsulting.com/contact*