# Fishbowl: "Cannot void Intuit Payments transaction"

> Fishbowl can't reverse a transaction charged through Intuit Payments via the void function.

## What it means

The transaction you're trying to void was processed through Intuit Payments, and Fishbowl can't reverse it using the void function. This is a limitation of the Intuit Payments integration—void operations aren't supported for this payment tender type.

## What to check

- Confirm the transaction's payment method is actually Intuit Payments (check the tender or payment-method field on the transaction).
- Process a refund through Fishbowl instead of a void, or log into your Intuit Payments account (or the platform where Intuit Payments deposits funds) and reverse the charge there.

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*From Israel Lopez Consulting (ILC). Custom Fishbowl Inventory integrations and software, and Fishbowl experts since 2015. Written by Israel Lopez. Questions about this topic, or want to reach the people who wrote it? Visit https://israellopezconsulting.com/contact*